Combine Neos/Flow FAQ?

The Neos Project Tools & Operations
1

Hey everybody,

I am currently thinking whether we should combine the Neos and Flow FAQ categories into one; as many questions for Flow (Settings, Caches, …) might also make sense for Neos.

What do you think?

Greets, Sebastian

2

The question is what Flow-only users would prefer or if following advice from the Neos FAQ would cause confusion. But I guess it makes sense to have one FAQ and then distinguish topics by well-chosen categories.

3

An FAQ category somehow collides with the use of Stack Overflow, don’t you think? And it should be ease to find Flow and Neos specific questions even in a combined FAQ, so we’d need categories for that, still.

4

yes, you have a point there. I think we still need an FAQ, so we have the most important bits at one place, but less general questions should go to Stack Overflow.

5

We need an FAQ document, but that should/could be on the website, not a “thread” that is “hidden” in here. I’d not go to a “forum” when looking for an FAQ :slight_smile:

6

Hey Karsten,

my idea to use discourse was so people can add questions/answers easily themselves, without us merging a pull request or doing things like that. What about pulling the information from here and display it on the website or so?

Re StackOverflow: Problem is: Most often people currently ask on Slack; and it raises barriers if we a) create a post and directly answer it on SO (which IMHO is forbidden by their rules), b) ask people to ask on SO instead…

Greets,
Sebastian

7

Yes, but a) you came up with the idea of SO (based on the Ember community practice) and b) I like the idea of tying in SO more. And we don’t have to do anything over at SO so I don’t get the “pull request” analogy.

8

Hey Karsten,

currently, people often approach us in Slack channels asking for help. Instead of replying there, I thought it would be great to directly create some “documentation” / FAQ entry and link it to there. That was my main point :smile:

That is not possible with SO, as we’d need to post request and response right in the same step. Or at least it is weird, isn’t it?

Greets, Sebastian

9

Hey everybody,

just found out we can mark forum topics as WIKI – This way, they will be editable by everybody :smiley:

I think actually this is pretty great! Especially for our FAQ.

Greets, Sebastian

1 Like
10

I absolutely love and support the idea to move valuable qs/answers to forum in a form of wiki/cookbook. There’s so much going on Slack and it’s sometimes hard to find these informations afterwards. So… .big +++ from me :wink:

M.